Terms and Conditions

Pharaoh's Tobacco

Effective Date: 24th August 2025

Welcome to Pharaoh's Tobacco. By using our website, purchasing from us, or visiting our store, you agree to the following Terms and Conditions. Please read them carefully before placing an order or interacting with our services.

1. Legal Age Requirement

Pharaoh's Tobacco sells age-restricted products.

By using our website or purchasing from us, you confirm that you are 18 years of age or older.

We reserve the right to request proof of age and to cancel any transaction if age verification cannot be completed.

2. Products and Availability

All products displayed are subject to availability.
We reserve the right to limit quantities, discontinue products, or adjust pricing without prior notice.
Product descriptions and packaging may vary from images on the website.

3. Returns and Refunds

Due to the nature of our products, we do not accept returns on tobacco, cigars, cigarettes, or other consumables unless the product is:

Damaged or defective on arrival
Incorrectly supplied (wrong item)

Claims must be made within 7 days of receipt, with proof of purchase and images.

Approved refunds will be processed via the original payment method.

Note: We reserve the right to reject any return if the product has been opened, used, or damaged by the customer.

4. Pricing and Taxes

All prices are listed in South African Rand (ZAR) and include VAT, unless otherwise stated.

Pricing is subject to change without prior notice.

5. Prohibited Conduct

You agree not to:

Purchase products on behalf of minors.
Resell Pharaoh's Tobacco products without authorization.
Use our website for fraudulent, illegal, or abusive purposes.
Infringe on our intellectual property or trademarks.

6. Intellectual Property

All content on our website (text, logos, images, product information) is the intellectual property of Pharaoh's Tobacco and may not be copied, reproduced, or used without written permission.

7. Privacy and Data Protection

We respect your privacy. Your personal information is collected and processed in accordance with our Privacy Policy. By using our services, you consent to such processing.

8. Limitation of Liability

Pharaoh's Tobacco shall not be liable for any:

Indirect, incidental, or consequential damages
Delays in delivery beyond our control
Losses resulting from misuse of products

All products are sold as-is. Use them responsibly and in accordance with health and legal guidelines.

9. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.

10. Changes to Terms

We may update these Terms and Conditions at any time. It is your responsibility to review them periodically. Continued use of our services after changes indicates your acceptance.

11. Contact Information

For any queries about these Terms or our products, please contact:

Pharaoh's Tobacco

📍Cnr Verdi Boulevard cobble walk mall, Verdi Blvd, Durbanville, 7550

📧 Email: pharaohstobacco@gmail.com

📞 Phone: 082 676 7024